Refund and Returns Policy
Effective Date: April 1, 2026
This Refund & Returns Policy (“Policy”) outlines the conditions under which refunds may be issued by WM TECH SOLUTIONS LLC (“Company,” “we,” “our,” or “us”) for services purchased through:
https://wmtechsolutionsllc.live/
By purchasing our services, you agree to this Policy.
1. Nature of Services
WM TECH SOLUTIONS LLC provides digital services including website design, development, optimization, and related technical solutions. Due to the nature of digital services, work often begins shortly after payment is received.
2. Refund Eligibility
A. Before Work Begins
If a refund request is made before any work has started:
- You may be eligible for a full refund, minus applicable payment processing fees.
B. After Work Has Started
If work has already begun:
- Refunds will be assessed based on the percentage of work completed.
- Administrative, consultation, and initial setup costs are non-refundable.
- Partial refunds may be issued at our sole discretion.
C. After Project Completion
Once a project has been completed and delivered:
- No refunds will be issued.
- Delivery and/or client approval indicates acceptance of the service.
3. 30-Day Refund Consideration
We offer a 30-day refund consideration period from the date of transaction. However:
- Eligibility depends on the project status and work completed.
- Requests submitted after 30 days may not be considered.
4. Non-Refundable Items
The following are strictly non-refundable:
- Completed website design and development services
- Custom design work
- SEO services once implemented
- Domain registrations and hosting services
- Third-party tools, plugins, themes, or licenses
- Consultation and planning services
5. Cancellation Policy
You may request cancellation by contacting us at:
📧 info@wmtechsolutionsllc.live
- If the project has not started, a refund may be issued (excluding fees).
- If work is in progress, refunds will be prorated based on completed work.
6. Chargebacks & Payment Disputes
We strongly encourage clients to contact us directly before initiating any dispute.
Unauthorized chargebacks may result in:
- Immediate suspension of services
- Termination of ongoing projects
- Submission of signed authorization records and service documentation to the payment processor
All transactions are processed with prior authorization and will appear as:
wmtechsolutionsllc.live (One Time Charge)
7. Processing of Refunds
Approved refunds:
- Will be issued to the original payment method
- Typically take 5–10 business days to process
- May exclude transaction or processing fees
8. Service Satisfaction
Customer satisfaction is important to us. If you are not satisfied:
- Contact us immediately
- We will review your concern and offer revisions where applicable
- We will attempt to reach a fair resolution
9. Modifications to This Policy
We reserve the right to update this Policy at any time. Updates will be posted on this page with a revised effective date.
10. Contact Information
For refund requests or billing inquiries, please contact:
WM TECH SOLUTIONS LLC
4780 I 55 N Ste 116 #958609
Jackson, MS 39211
United States
📧 info@wmtechsolutionsllc.live
📞 +1 (251) 901-5807
🌐 https://wmtechsolutionsllc.live/contact-us/