General Information

1. What services does WM TECH SOLUTIONS LLC offer?

We provide a wide range of digital solutions including website design and development, eCommerce store setup, landing page creation, website optimization, SEO setup, and technical configuration services tailored for businesses of all sizes.

2. Do you offer custom website design services?

Yes. All our projects are customized according to your business goals, branding requirements, and functionality needs. We focus on creating modern, responsive, and user-friendly websites.

3. Who owns the website after completion?

Once full payment is received, you will have ownership of the final delivered website content and structure. Any third-party tools, themes, or plugins remain subject to their respective licenses.

4. Do you provide domain and hosting services?

We can assist you with domain and hosting setup; however, clients may also choose their preferred providers. Any third-party costs are separate unless included in a package.

Payments & Billing

5. What payment methods do you accept?

We accept major credit and debit cards. Payments can be made securely through our website or over the phone via our authorized agents.

6. Are your services subscription-based or one-time?

All our services are offered as one-time payments only. We do not charge recurring fees unless explicitly agreed in writing for optional services.

7. How will the charge appear on my bank statement?

Your card statement will show the transaction descriptor as:
wmtechsolutionsllc.live (One Time Charge)

8. Do you require payment in advance?

Yes. Full payment is required before starting any project. This ensures commitment, resource allocation, and timely delivery.

9. Is my payment secure?

Yes. All transactions are processed securely, and we require a Card Authorization Form for phone payments to ensure customer consent and security.

Projects & Delivery

10. How long does it take to complete a project?

Project timelines typically range from 3 to 10 business days, depending on the complexity of the project and the availability of required materials.

11. What information do I need to provide to get started?

You may need to provide:

  • Business details
  • Logo and branding assets
  • Website content (text/images)
  • Any specific requirements or references

If needed, we can guide you through this process.

12. Do you offer revisions?

Yes. We provide reasonable revisions during the development phase to ensure your satisfaction. Additional changes outside the agreed scope may incur extra charges.

13. Will my website be mobile-friendly?

Absolutely. All websites we develop are fully responsive and optimized for mobile, tablet, and desktop devices.

Technical & Support

14. Do you provide SEO services?

We include basic on-page SEO setup such as meta tags, URL structuring, and image optimization. Advanced SEO services can be provided upon request.

15. Do you offer ongoing maintenance?

Yes, maintenance and support services are available upon request. These may include updates, backups, and technical support.

16. Is my website secure?

We implement basic security configurations such as firewall setup, login protection, and backup systems. However, ongoing security also depends on hosting and regular updates.

Refunds & Policies

17. Do you offer refunds?

Yes. We offer a 30-day refund policy, subject to our terms and the stage of the project.

Please review our policy here:
https://wmtechsolutionsllc.live/refund_returns/

18. Can I cancel my order?

Yes. You can request cancellation by contacting us. Refund eligibility will depend on the amount of work already completed.

19. What happens if I am not satisfied with the service?

We encourage you to contact us immediately. We will work with you to resolve concerns through revisions or adjustments where applicable.

20. What if there is a payment dispute or chargeback?

We strongly recommend contacting us first to resolve any issue. We maintain proper documentation, authorization records, and service logs to ensure fair resolution.

Legal & Privacy

21. Where can I read your Terms & Conditions?

You can review our Terms & Conditions here:
https://wmtechsolutionsllc.live/terms-and-conditions/

22. How do you handle my personal information?

We take your privacy seriously. Please review our Privacy Policy:
https://wmtechsolutionsllc.live/privacy-policy/

Contact & Support

23. How can I contact WM TECH SOLUTIONS LLC?

You can reach us through:

📧 Email: info@wmtechsolutionsllc.live
📞 Phone: +1 (251) 901-5807
🌐 Contact Page: https://wmtechsolutionsllc.live/contact-us/